Privacy Policy

1Scope & Data Controller

1.1 About This Policy

This Privacy Policy applies to all personal data processed by daxs69 in connection with the website located at https://daxs69.cam, any associated sub-domains or mobile interfaces, and all services offered through those channels (collectively, the "Platform"). It governs data relating to registered account holders, visitors who browse without registering, and individuals who contact us through support channels.

By accessing the Platform, registering an account, or otherwise submitting information to daxs69, you acknowledge that you have read this Privacy Policy and that your data will be handled as described herein. If you do not agree to these practices, please discontinue use of the Platform.

1.2 Data Controller Identity

The data controller responsible for the personal data of Indonesian users of the Platform is the company operating daxs69. For all privacy-related inquiries, including data subject rights requests, you may contact our designated privacy team at [email protected] with the subject line "Privacy Request — [Your Account Username]". All privacy correspondence is handled within 30 calendar days.

2Data We Collect

daxs69 collects only the personal data that is necessary to operate the Platform, verify your identity, process transactions, and comply with applicable legal obligations. The categories of personal data we collect are set out in the table below:

2.1 Special Category Data

daxs69 does not intentionally collect sensitive personal data as defined under applicable data protection law — including racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (beyond facial photographs for KYC identity matching), or sexual orientation. If you volunteer such information in a support conversation, it will be treated with heightened confidentiality and will not be used for profiling or marketing purposes.

3How Data Is Collected

3.1 Data You Provide Directly

The majority of personal data we hold is information you provide to us voluntarily during the following interactions:

• Account registration: Email address, phone number, username, password, date of birth, and acceptance of Terms and Conditions.
• KYC verification: Upload of government-issued ID documents, proof of address, and selfie photographs required before withdrawal processing.
• Payment processing: Bank account details and e-wallet identifiers submitted when making deposits or requesting withdrawals.
• Customer support: Any personal information you share during live chat, email, or WhatsApp interactions with our support team.
• Responsible gaming tools: Deposit limits, session time-out durations, and self-exclusion elections you configure in your account settings.
• Promotions and surveys: Additional data you may provide when entering optional promotions, completing player satisfaction surveys, or participating in referral programs.

3.2 Data Collected Automatically

When you access the Platform — whether logged in or as a guest — certain technical data is collected automatically through server logs, cookies, and analytics tools. This includes your IP address, device identifiers, browser fingerprint data, session duration, and pages viewed. This data is collected primarily for security monitoring (fraud detection, unauthorized access detection) and platform performance optimization.

3.3 Data from Third Parties

In limited circumstances, daxs69 receives data about you from third parties, including:

• KYC verification partners: Third-party identity verification services may provide data enrichment (e.g., facial match confidence scores, document authenticity signals) to supplement your submitted documents.
• Payment processors: Banks and e-wallet providers confirm transaction status, account name matching, and whether a returned transaction was flagged by their internal fraud systems.
• Analytics providers: Aggregated, de-identified data from analytics platforms we use to understand Platform traffic patterns and player engagement metrics.

4Purpose & Legal Basis for Processing

daxs69 processes your personal data only where we have a legitimate legal basis to do so. The primary purposes for which we process your data, together with the corresponding legal basis for each, are described below:

4.1 Contract Performance

Processing is necessary to fulfill our contractual obligations to you as a registered player on daxs69. This includes creating and maintaining your account, processing deposits and withdrawals through BCA, BRI, BNI, Mandiri, and supported e-wallets, crediting and settling bets and game outcomes, applying bonuses according to promotion terms, and delivering customer support services.

4.2 Legal Compliance

Certain processing is required for daxs69 to comply with applicable legal obligations, including anti-money laundering (AML) regulations, which require us to verify player identity, monitor transaction patterns, maintain financial records for defined statutory periods, and report suspicious activity to relevant authorities. Age verification data is retained to demonstrate compliance with our 21+ age restriction policy.

4.3 Legitimate Interests

Where processing is not strictly required to perform our contract or comply with a legal obligation, we may process your data on the basis of our legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms. Legitimate interest processing at daxs69 includes:

• Fraud detection and prevention, including monitoring betting patterns for signs of match manipulation, multi-accounting, or bonus abuse.
• Platform security monitoring, including detection of unauthorized account access attempts and DDoS mitigation.
• Product analytics to understand how players navigate the Platform and to improve user experience, game selection, and interface design.
• Responsible gaming monitoring, including identifying behavioral signals associated with problem gambling and proactively offering support resources.

4.4 Consent

Where we rely on your consent as the legal basis for processing — primarily for optional marketing communications such as promotional emails, SMS offers tied to BRI Liga 1 or Champions League betting markets, and seasonal campaign notifications (e.g., Idul Fitri bonuses, Ramadhan promotions) — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5Data Sharing & Disclosure

5.1 Third-Party Service Providers

daxs69 shares personal data with carefully selected third-party service providers who process data on our behalf under binding contractual data processing agreements. These providers are permitted to use your data only for the specific purposes for which they are engaged and must maintain confidentiality and security standards equivalent to those we apply internally. Categories of third-party processors we engage include:

• Identity verification services: Process KYC document submissions, perform facial recognition matching, and return identity confidence scores to daxs69.
• Payment infrastructure providers: Facilitate deposit and withdrawal transactions with Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive session identifiers and wager data necessary to operate their games within the Platform.
• Customer support platforms: Live chat and ticketing system providers that host our support conversations receive message content and basic account identifiers.
• Hosting and infrastructure providers: Cloud hosting, CDN, and database services that store and transmit Platform data receive technical access to data as part of infrastructure operations.
• Analytics and fraud prevention tools: Services that analyze usage patterns and flag anomalous behavior receive anonymized or pseudonymized technical and behavioral data.

5.2 Legal Disclosure

daxs69 may disclose your personal data to government authorities, law enforcement agencies, financial intelligence units, or courts where we are legally required to do so — for example, under AML reporting obligations, in response to a valid court order or subpoena, or where disclosure is necessary to prevent fraud, protect the safety of users, or enforce our Terms and Conditions. We will notify you of such disclosure where we are legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the daxs69 business, your personal data may be transferred to the acquiring entity as part of the transaction. Where such a transfer involves a material change in how your data is used, we will notify you in advance and, where required by applicable law, seek your consent before the transfer takes effect.

5.4 No Sale of Data

daxs69 does not sell, rent, lease, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or marketing firms. This prohibition applies unconditionally, regardless of the commercial value of the data concerned.

6International Data Transfers

As an internationally operated platform serving Indonesian players, daxs69 may transfer personal data to servers and service providers located outside of Indonesia. When such transfers occur, we take steps to ensure that your data receives a level of protection equivalent to what is required under applicable data protection law. Safeguards we employ include:

• Contractual clauses with third-party processors that impose data protection obligations equivalent to those we observe.
• Restricting international transfers to service providers located in jurisdictions with recognized adequacy standards for data protection.
• Applying encryption in transit and at rest for all data transferred across borders.
• Conducting periodic due diligence reviews of international processors to confirm ongoing compliance with agreed data protection standards.

7Data Retention

7.1 Retention Principles

daxs69 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the minimum retention periods required under applicable law. Where data is no longer required for its original purpose and no legal obligation compels its retention, we delete or irreversibly anonymize it.

7.2 Retention Schedule

7.3 Early Deletion Requests

Where you request deletion of your personal data before the end of the applicable retention period, daxs69 will assess the request against applicable legal obligations. Data that must be retained for AML, tax, or dispute resolution purposes cannot be deleted earlier than the mandated period, even upon request. We will inform you of any such restrictions when responding to your deletion request.

8Security Measures

8.1 Technical Safeguards

daxs69 implements a layered set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our core technical safeguards include:

• SSL/TLS encryption: All data in transit between your device and daxs69 servers is encrypted using TLS 1.2 or higher.
• Data-at-rest encryption: Sensitive data stored in our databases — including identity documents, financial records, and password hashes — is encrypted using AES-256 or equivalent standards.
• Password hashing: Account passwords are never stored in plain text. We apply bcrypt or a comparable adaptive hashing algorithm with per-user salts.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their accounts. Certain high-value withdrawal requests trigger mandatory 2FA verification regardless of account settings.
• Access controls: Access to personal data within daxs69 is restricted on a need-to-know basis. Staff access is role-based, logged, and subject to periodic review.
• Intrusion detection: Automated systems monitor for unusual login patterns, mass data access attempts, and other indicators of unauthorized activity around the clock.

8.2 Organizational Safeguards

Beyond technical controls, daxs69 maintains organizational security practices including confidentiality obligations for all staff with access to personal data, periodic security awareness training, a documented incident response plan, and regular security reviews of third-party processors. In the event of a personal data breach that is likely to result in a risk to your rights, we will notify affected users without undue delay and take immediate remediation steps.

8.3 Your Role in Security

While daxs69 takes all reasonable steps to protect your data, the security of your account also depends on your own practices. You should use a strong, unique password for your daxs69 account, never share your login credentials, and contact support immediately if you suspect unauthorized access. daxs69 will never ask for your full password via email, live chat, or any other support channel.

9Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device by the Platform when you visit. They allow the Platform to recognize your device across pages within a session and, where permitted, across multiple sessions. daxs69 uses cookies and similar technologies (including local storage, session storage, and pixel tags) to operate core Platform functions, maintain your session state, and gather analytics data.

9.2 Categories of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These include session management cookies that keep you logged in, security tokens that protect against cross-site request forgery (CSRF), and load-balancing cookies. These cannot be disabled without breaking Platform functionality.
• Functional cookies: Remember your preferences, such as language settings, default currency display (IDR), preferred deposit method, and responsible gaming tool configurations you have set up.
• Analytics cookies: Collect anonymized information about how visitors use the Platform — which pages are most visited, how long sessions last, and where users encounter errors. This data helps us improve Platform design and performance.
• Security and fraud-detection cookies: Assign a device fingerprint to your session to help identify if a login attempt comes from a new or unrecognized device, enabling us to prompt additional verification steps to protect your account.

9.3 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, and receive a warning when a cookie is set. Please note that disabling functional or analytics cookies may impair your experience on daxs69. For instructions on managing cookies in your specific browser, refer to your browser's help documentation. Note that strictly necessary cookies cannot be disabled via browser settings without disrupting core Platform services.

10Your Rights

As a user of daxs69, you have a number of rights in relation to your personal data. We are committed to facilitating the exercise of these rights promptly and without undue friction. Your rights are described below:

10.1 How to Exercise Your Rights

To exercise any of the rights described above, please contact our privacy team by email at [email protected] with the subject line "Data Rights Request — [Your Username]". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires. We do not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive in frequency.

11Minors & Age Verification

The Platform is strictly intended for adults aged 21 and over. daxs69 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes an age declaration step and is followed by mandatory KYC verification that confirms the user's date of birth against a government-issued identity document.

If daxs69 discovers — through KYC review, a third-party report, or any other means — that personal data has been collected from a person under 21 years of age, we will immediately suspend the account, void any transactions and winnings associated with it, and permanently delete the minor's personal data from our systems, subject to any mandatory retention obligations that may apply under applicable law.

Parents or guardians who believe their child has registered on daxs69 should contact our support team immediately at [email protected]. We treat such reports with the highest priority and will investigate and respond within 24 hours of receipt.

12Third-Party Services & Links

The Platform integrates with third-party game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — whose software operates within the daxs69 environment. While daxs69 selects these providers carefully and enters into data processing agreements with them, their internal privacy practices are governed by their own privacy policies. daxs69 is not responsible for the privacy practices of third-party game studios beyond the contractual obligations we impose on them.

The Platform does not currently include links to external websites. Should any third-party links appear in future (for example, links to responsible gaming support organizations), those third-party websites will be clearly identified, and daxs69 will not be responsible for the content or privacy practices of those external sites. We encourage you to review the privacy policy of any third-party website you visit.

13Changes to This Privacy Policy

daxs69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes — those that significantly affect how we use your personal data or the rights available to you — we will provide advance notice of at least 14 days via email to your registered address and a prominent notice banner on the Platform prior to the changes taking effect.

For minor or administrative changes that do not materially affect your rights, we may update this policy without prior notice, though the "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised policy.

14Contact & Complaints

14.1 Privacy Inquiries

For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by daxs69, please contact our privacy team through the following channel:

• Email: [email protected] — use the subject line "Privacy Inquiry" or "Data Rights Request — [Your Username]" for fastest routing.
• Live Chat: Available 24/7 on the Platform for general privacy questions. Complex data rights requests are best handled via email for documentation purposes.
• Response Commitment: Acknowledgment within 5 business days; substantive response within 30 calendar days.

14.2 Complaints

If you are not satisfied with how daxs69 has handled your personal data or responded to a data rights request, you have the right to escalate your complaint to a competent data protection supervisory authority in your jurisdiction. daxs69 requests that you first attempt to resolve any complaint directly with us, as we are committed to resolving privacy concerns promptly and fairly without the need for regulatory intervention.

For Indonesian users, concerns relating to personal data protection may be relevant to Indonesia's data protection regulatory framework. daxs69 takes all formal complaints seriously and will engage constructively with any regulatory inquiry it receives.